Funeral attendants perform a variety of tasks during funeral, such as placing casket in parlor or chapel prior to service; arranging floral offerings or lights around casket; directing or escorting mourners; closing casket; and issuing and storing funeral equipment.
The core tasks that funeral attendants are likely to carry out include:
- Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
- Greet people at the funeral home.
- Offer assistance to mourners as they enter or exit limousines.
- Close caskets at appropriate point in services.
- Transfer the deceased to funeral homes.
- Obtain burial permits and register deaths.
In order to successfully forge ahead with their careers, analysts in a survey carried out by U.S. Department of Labor (via O*NET) have marked out the following as important attributes that funeral attendants would need. These attributes have been selected from characteristics and requirements strongly associated with the occupation. They are
- Abilities: Enduring attributes of the individual that influence performance
- Interests: Preferences for work environments. Occupational Interest Profiles (OIPs) are compatible with Holland's (1985, 1997) model of personality types and work environments. Six interest categories are used to describe the work environment of occupations: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. An OIP consists of six numerical scores indicating how descriptive and characteristic each work environment (or interest area) is for an occupation
- Knowledge: Organized sets of principles and facts applying in general domains
- Skills: These include basic skills, which are developed capacities that facilitate learning or the more rapid acquisition of knowledge. Plus cross-functional skills, which are developed capacities that facilitate performance of activities that occur across jobs
- Style: Personal characteristics that can affect how well someone performs a job
We have listed out attributes which were scored 80% or more in terms of importance by the analysts.
Having a strong preference for social work environments. Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Attribute Type: Interests Score: 90.43%
Being careful about detail and thorough in completing work tasks.
Attribute Type: Style Score: 87.6%
Being reliable, responsible, and dependable, and fulfilling obligations.
Attribute Type: Style Score: 87.2%
Being honest and ethical.
Attribute Type: Style Score: 86.6%
Being sensitive to others' needs and feelings and being understanding and helpful on the job.
Attribute Type: Style Score: 85.4%
Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attribute Type: Style Score: 84.4%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Attribute Type: Knowledge Score: 83%
Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Attribute Type: Style Score: 82%
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