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6 Key Attributes Home Appliance Repairers Need To Succeed In Their Career

by Ethan Jones
Thursday, November 12, 2015



Home appliance repairers repair, adjust, or install all types of electric or gas household appliances, such as refrigerators, washers, dryers, and ovens.

The core tasks that home appliance repairers are likely to carry out include:

  • Disassemble appliances so that problems can be diagnosed and repairs can be made.
  • Bill customers for repair work, and collect payment.
  • Trace electrical circuits, following diagrams, and conduct tests with circuit testers and other equipment to locate shorts and grounds.
  • Service and repair domestic electrical and/or gas appliances such as clothes washers, refrigerators, stoves, and dryers.
  • Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
  • Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.

In order to successfully forge ahead with their careers, analysts in a survey carried out by U.S. Department of Labor (via O*NET) have marked out the following as important attributes that home appliance repairers would need. These attributes have been selected from characteristics and requirements strongly associated with the occupation. They are

  • Abilities: Enduring attributes of the individual that influence performance
  • Interests: Preferences for work environments. Occupational Interest Profiles (OIPs) are compatible with Holland's (1985, 1997) model of personality types and work environments. Six interest categories are used to describe the work environment of occupations: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. An OIP consists of six numerical scores indicating how descriptive and characteristic each work environment (or interest area) is for an occupation
  • Knowledge: Organized sets of principles and facts applying in general domains
  • Skills: These include basic skills, which are developed capacities that facilitate learning or the more rapid acquisition of knowledge. Plus cross-functional skills, which are developed capacities that facilitate performance of activities that occur across jobs
  • Style: Personal characteristics that can affect how well someone performs a job

We have listed out attributes which were scored 80% or more in terms of importance by the analysts.

Having a strong preference for realistic work environments. Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Attribute Type: Interests Score: 100%

Being reliable, responsible, and dependable, and fulfilling obligations.
Attribute Type: Style Score: 86.8%

Being honest and ethical.
Attribute Type: Style Score: 85%

A willingness to take on responsibilities and challenges.
Attribute Type: Style Score: 84.2%

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Attribute Type: Knowledge Score: 81.6%

Repairing machines or systems using the needed tools.
Attribute Type: Skills Score: 80%
 

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