Social and human service assistants assist in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. They may also assist clients in identifying and obtaining available benefits and social and community services. They may also assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care. In order to successfully forge ahead with their careers, analysts in a survey carried out by U.S. Department of Labor (via O*NET) have marked out the following as important attributes that social and human service assistants would need. These attributes have been selected from characteristics and requirements strongly associated with the occupation. They are
- Abilities: Enduring attributes of the individual that influence performance
- Interests: Preferences for work environments. Occupational Interest Profiles (OIPs) are compatible with Holland's (1985, 1997) model of personality types and work environments. Six interest categories are used to describe the work environment of occupations: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. An OIP consists of six numerical scores indicating how descriptive and characteristic each work environment (or interest area) is for an occupation
- Knowledge: Organized sets of principles and facts applying in general domains
- Skills: These include basic skills, which are developed capacities that facilitate learning or the more rapid acquisition of knowledge. Plus cross-functional skills, which are developed capacities that facilitate performance of activities that occur across jobs
- Style: Personal characteristics that can affect how well someone performs a job
We have listed out attributes which were scored 80% or more in terms of importance by the analysts.
Having a strong preference for conventional work environments. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Attribute Type: Interests Score: 90.43%
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Attribute Type: Knowledge Score: 86.8%
Having a strong preference for social work environments. Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Attribute Type: Interests Score: 85.71%
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