Resolving conflicts and negotiating with others, which involves handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others, is an activity that can be grouped under communicating and interacting. Other activities in this group include
- Interpreting the Meaning of Information for Others
- Communicating with Supervisors, Peers, or Subordinates
- Communicating with Persons Outside Organization
- Establishing and Maintaining Interpersonal Relationships
- Assisting and Caring for Others
- Selling or Influencing Others
- Performing for or Working Directly with the Public
The occupations where resolving conflicts and negotiating with others is a major activity are listed below.
Arbitrators, mediators, and conciliators
Arbitrators, mediators, and conciliators facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved. Other activitess that are most likely to be carried out by this occupation include communicating with persons outside organization, communicating with supervisors, peers, or subordinates, establishing and maintaining interpersonal relationships and getting information.
Median Annual Salary: $55,800 Projected 10-Year Employment Growth: 13.95%
Lawyers
Lawyers represent clients in criminal and civil litigation and other legal proceedings, draw up legal documents, or manage or advise clients on legal transactions. They may also specialize in a single area or may practice broadly in many areas of law. Other activitess that are most likely to be carried out by this occupation include analyzing data or information, communicating with persons outside organization, communicating with supervisors, peers, or subordinates, establishing and maintaining interpersonal relationships, evaluating information to determine compliance with standards, getting information, making decisions and solving problems, organizing, planning, and prioritizing work, processing information, provide consultation and advice to others, thinking creatively and updating and using relevant knowledge.
Median Annual Salary: $112,760 Projected 10-Year Employment Growth: 12.98%
Chief executives
Chief executives determine and formulate policies and provide overall direction of companies or private and public sector organizations within guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers. Other activitess that are most likely to be carried out by this occupation include communicating with persons outside organization, communicating with supervisors, peers, or subordinates, coordinating the work and activities of others, developing objectives and strategies, establishing and maintaining interpersonal relationships, getting information, guiding, directing, and motivating subordinates, making decisions and solving problems, monitoring and controlling resources, organizing, planning, and prioritizing work, provide consultation and advice to others, selling or influencing others and thinking creatively.
Median Annual Salary: $165,080
Purchasing managers
Purchasing managers plan, direct, or coordinate the activities of buyers, purchasing officers, and related workers involved in purchasing materials, products, and services. Includes wholesale or retail trade merchandising managers and procurement managers. Other activitess that are most likely to be carried out by this occupation include communicating with supervisors, peers, or subordinates, establishing and maintaining interpersonal relationships, organizing, planning and and prioritizing work.
Median Annual Salary: $95,070 Projected 10-Year Employment Growth: 1.54%
Social and community service managers
Social and community service managers plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers. Other activitess that are most likely to be carried out by this occupation include assisting and caring for others, coaching and developing others, communicating with persons outside organization, communicating with supervisors, peers, or subordinates, coordinating the work and activities of others, establishing and maintaining interpersonal relationships, evaluating information to determine compliance with standards, guiding, directing, and motivating subordinates, making decisions and solving problems, monitor processes, materials, or surroundings, organizing, planning, and prioritizing work, performing for or working directly with the public, provide consultation and advice to others, scheduling work and activities, staffing organizational units and thinking creatively.
Median Annual Salary: $57,950 Projected 10-Year Employment Growth: 13.78%
First-line supervisors/managers of correctional officers
First-line supervisors/managers of correctional officers directly supervise and coordinate activities of correctional officers and jailers. Other activitess that are most likely to be carried out by this occupation include coaching and developing others, communicating with supervisors, peers, or subordinates, guiding, directing, and motivating subordinates, making decisions and solving problems, monitor processes, materials, or surroundings, organizing, planning and and prioritizing work.
Median Annual Salary: $55,910 Projected 10-Year Employment Growth: 8.5%
Clergy
Clergy conduct religious worship and perform other spiritual functions associated with beliefs and practices of religious faith or denomination. Provide spiritual and moral guidance and assistance to members. Other activitess that are most likely to be carried out by this occupation include assisting and caring for others, communicating with supervisors, peers, or subordinates, developing objectives and strategies, establishing and maintaining interpersonal relationships, guiding, directing, and motivating subordinates, making decisions and solving problems, organizing, planning, and prioritizing work, performing for or working directly with the public, provide consultation and advice to others, scheduling work and activities, selling or influencing others, thinking creatively, training and teaching others and updating and using relevant knowledge.
Median Annual Salary: $43,970 Projected 10-Year Employment Growth: 12.69%
Construction managers
Construction managers plan, direct, or coordinate, usually through subordinate supervisory personnel, activities concerned with the construction and maintenance of structures, facilities, and systems. Participate in the conceptual development of a construction project and oversee its organization, scheduling, budgeting, and implementation. Includes managers in specialized construction fields, such as carpentry or plumbing. Other activitess that are most likely to be carried out by this occupation include communicating with supervisors, peers, or subordinates, coordinating the work and activities of others, developing and building teams, establishing and maintaining interpersonal relationships, getting information, making decisions and solving problems, monitoring and controlling resources, organizing, planning, and prioritizing work and scheduling work and activities.
Median Annual Salary: $83,860 Projected 10-Year Employment Growth: 17.21%
Medical and health services managers
Medical and health services managers plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations. Other activitess that are most likely to be carried out by this occupation include analyzing data or information, coaching and developing others, communicating with persons outside organization, communicating with supervisors, peers, or subordinates, coordinating the work and activities of others, developing and building teams, developing objectives and strategies, establishing and maintaining interpersonal relationships, evaluating information to determine compliance with standards, getting information, guiding, directing, and motivating subordinates, making decisions and solving problems, monitoring and controlling resources, organizing, planning, and prioritizing work, provide consultation and advice to others, staffing organizational units and updating and using relevant knowledge.
Median Annual Salary: $84,270 Projected 10-Year Employment Growth: 16.01%
Mental health counselors
Mental health counselors counsel with emphasis on prevention. Work with individuals and groups to promote optimum mental and emotional health. They may also help individuals deal with issues associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; and aging. Other activitess that are most likely to be carried out by this occupation include assisting and caring for others, establishing and maintaining interpersonal relationships, getting information, identifying objects, actions, and events, monitor processes, materials and or surroundings.
Median Annual Salary: $38,150 Projected 10-Year Employment Growth: 24%
Agents and business managers of artists, performers, and athletes
Agents and business managers of artists, performers, and athletes represent and promote artists, performers, and athletes in dealings with current or prospective employers. They may also handle contract negotiation and other business matters for clients. Other activitess that are most likely to be carried out by this occupation include communicating with persons outside organization, establishing and maintaining interpersonal relationships and selling or influencing others.
Median Annual Salary: $63,130 Projected 10-Year Employment Growth: 22.44%
Education administrators, elementary and secondary school
Education administrators, elementary and secondary school plan, direct, or coordinate the academic, administrative, or auxiliary activities of public or private elementary or secondary level schools. Other activitess that are most likely to be carried out by this occupation include analyzing data or information, coaching and developing others, communicating with persons outside organization, communicating with supervisors, peers, or subordinates, coordinating the work and activities of others, developing and building teams, developing objectives and strategies, establishing and maintaining interpersonal relationships, guiding, directing, and motivating subordinates, making decisions and solving problems, monitor processes, materials, or surroundings, monitoring and controlling resources, organizing, planning, and prioritizing work, performing administrative activities, processing information, provide consultation and advice to others, scheduling work and activities, staffing organizational units, training and teaching others and updating and using relevant knowledge.
Median Annual Salary: $86,970 Projected 10-Year Employment Growth: 8.59%
Correctional officers and jailers
Correctional officers and jailers guard inmates in penal or rehabilitative institutions in accordance with established regulations and procedures. They may also guard prisoners in transit between jail, courtroom, prison, or other point. Includes deputy sheriffs and police who spend the majority of their time guarding prisoners in correctional institutions. Other activitess that are most likely to be carried out by this occupation include establishing and maintaining interpersonal relationships, identifying objects, actions, and events, monitor processes, materials and or surroundings.
Median Annual Salary: $39,040 Projected 10-Year Employment Growth: 9.44%
Manufactured building and mobile home installers
Manufactured building and mobile home installers move or install mobile homes or prefabricated buildings. Other activitess that are most likely to be carried out by this occupation include coaching and developing others, communicating with persons outside organization, communicating with supervisors, peers, or subordinates, controlling machines and processes, coordinating the work and activities of others, developing and building teams, establishing and maintaining interpersonal relationships, evaluating information to determine compliance with standards, guiding, directing, and motivating subordinates, handling and moving objects, interpreting the meaning of information for others, making decisions and solving problems, operating vehicles, mechanized devices, or equipment, organizing, planning, and prioritizing work, performing administrative activities, performing for or working directly with the public, performing general physical activities, scheduling work and activities, thinking creatively, training and teaching others and updating and using relevant knowledge.
Median Annual Salary: $28,760 Projected 10-Year Employment Growth: 5.15%
Judges, magistrate judges, and magistrates
Judges, magistrate judges, and magistrates arbitrate, advise, adjudicate, or administer justice in a court of law. They may also sentence defendant in criminal cases according to government statutes or sentencing guidelines. They may also determine liability of defendant in civil cases. They may also perform wedding ceremonies. Other activitess that are most likely to be carried out by this occupation include evaluating information to determine compliance with standards, getting information, identifying objects, actions, and events, making decisions and solving problems, performing for or working directly with the public, processing information and updating and using relevant knowledge.
Median Annual Salary: $119,270
Child, family, and school social workers
Child, family, and school social workers provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. They may also assist parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. They may also also advise teachers. Other activitess that are most likely to be carried out by this occupation include establishing and maintaining interpersonal relationships, making decisions and solving problems, organizing, planning and and prioritizing work.
Median Annual Salary: $40,210 Projected 10-Year Employment Growth: 12.33%
Real estate sales agents
Real estate sales agents rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer. Other activitess that are most likely to be carried out by this occupation include establishing and maintaining interpersonal relationships, performing for or working directly with the public and updating and using relevant knowledge.
Median Annual Salary: $40,030 Projected 10-Year Employment Growth: 16.16%
Residential advisors
Residential advisors coordinate activities in resident facilities in secondary and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. They may also maintain household records and assign rooms. They may also assist residents with problem solving or refer them to counseling resources. Other activitess that are most likely to be carried out by this occupation include assisting and caring for others, communicating with supervisors, peers, or subordinates, documenting and recording information, establishing and maintaining interpersonal relationships, making decisions and solving problems, monitor processes, materials, or surroundings, organizing, planning and and prioritizing work.
Median Annual Salary: $24,440 Projected 10-Year Employment Growth: 9.1%
First-line supervisors/managers of police and detectives
First-line supervisors/managers of police and detectives directly supervise and coordinate activities of members of police force. Other activitess that are most likely to be carried out by this occupation include communicating with persons outside organization, establishing and maintaining interpersonal relationships, guiding, directing, and motivating subordinates, making decisions and solving problems, organizing, planning, and prioritizing work and updating and using relevant knowledge.
Median Annual Salary: $78,260 Projected 10-Year Employment Growth: 8.06%
Sales managers
Sales managers plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers. Other activitess that are most likely to be carried out by this occupation include coaching and developing others, communicating with persons outside organization, communicating with supervisors, peers, or subordinates, establishing and maintaining interpersonal relationships, organizing, planning, and prioritizing work and selling or influencing others.
Median Annual Salary: $98,530 Projected 10-Year Employment Growth: 14.95%
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