Clerical, which involves knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology, belongs to the business and management knowledge domain. Business and management is knowledge of principles and facts related to business administration and accounting, human and material resource management in organizations, sales and marketing, economics, and office information and organizing systems. Other knowledge attributes that belong in this group are
- Administration and Management
- Economics and Accounting
- Sales and Marketing
- Customer and Personal Service
- Personnel and Human Resources
The occupations where clerical play a major role are listed below.
Word processors and typists
Word processors and typists use word processor, computer or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. They may also perform other clerical duties as assigned.
Median Annual Salary: $33,400
Legal secretaries
Legal secretaries perform secretarial duties using legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, motions, and subpoenas. They may also also assist with legal research. The other knowledge domain that is considered important for this occupation is english language.
Median Annual Salary: $41,500 Projected 10-Year Employment Growth: 18.44%
Executive secretaries and administrative assistants
Executive secretaries and administrative assistants provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. They may also also train and supervise lower-level clerical staff.
Median Annual Salary: $43,520 Projected 10-Year Employment Growth: 12.82%
Office clerks, general
Office clerks, general perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
Median Annual Salary: $26,610 Projected 10-Year Employment Growth: 11.86%
Secretaries, medical, and executive
Secretaries, medical, and executive perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. The other knowledge domain that is considered important for this occupation is customer and personal service.
Median Annual Salary: $30,830 Projected 10-Year Employment Growth: 4.62%
Administrative services managers
Administrative services managers plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services. The other knowledge domain that is considered important for this occupation is customer and personal service.
Median Annual Salary: $77,890 Projected 10-Year Employment Growth: 12.47%
Court reporters
Court reporters use verbatim methods and equipment to capture, store, retrieve, and transcribe pretrial and trial proceedings or other information. Includes stenocaptioners who operate computerized stenographic captioning equipment to provide captions of live or prerecorded broadcasts for hearing-impaired viewers. Other knowledge domains that are considered important for this occupation include computers and electronics and english language.
Median Annual Salary: $47,700 Projected 10-Year Employment Growth: 18.26%
Data entry keyers
Data entry keyers operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
Median Annual Salary: $27,450
Correspondence clerks
Correspondence clerks compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence. Other knowledge domains that are considered important for this occupation include customer and personal service and english language.
Median Annual Salary: $33,410
Medical secretaries
Medical secretaries perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. The other knowledge domain that is considered important for this occupation is customer and personal service.
Median Annual Salary: $30,530 Projected 10-Year Employment Growth: 26.64%
Paralegals and legal assistants
Paralegals and legal assistants assist lawyers by investigating facts, preparing legal documents, or researching legal precedent. Conduct research to support a legal proceeding, to formulate a defense, or to initiate legal action. Other knowledge domains that are considered important for this occupation include english language and law and government.
Median Annual Salary: $46,680 Projected 10-Year Employment Growth: 28.08%
Eligibility interviewers, government programs
Eligibility interviewers, government programs determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing. The other knowledge domain that is considered important for this occupation is customer and personal service.
Median Annual Salary: $39,960 Projected 10-Year Employment Growth: 9.19%
Payroll and timekeeping clerks
Payroll and timekeeping clerks compile and record employee time and payroll data. They may also compute employees' time worked, production, and commission. They may also compute and post wages and deductions, or prepare paychecks.
Median Annual Salary: $36,330
Property, real estate, and community association managers
Property, real estate, and community association managers plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way). The other knowledge domain that is considered important for this occupation is customer and personal service.
Median Annual Salary: $51,480 Projected 10-Year Employment Growth: 8.42%
Medical transcriptionists
Medical transcriptionists transcribe medical reports recorded by physicians and other healthcare practitioners using various electronic devices, covering office visits, emergency room visits, diagnostic imaging studies, operations, chart reviews, and final summaries. Transcribe dictated reports and translate abbreviations into fully understandable form. Edit as necessary and return reports in either printed or electronic form for review and signature, or correction. The other knowledge domain that is considered important for this occupation is english language.
Median Annual Salary: $32,900 Projected 10-Year Employment Growth: 11.15%
Archivists
Archivists appraise, edit, and direct safekeeping of permanent records and historically valuable documents. Participate in research activities based on archival materials. Other knowledge domains that are considered important for this occupation include customer and personal service, english language and history and archeology.
Median Annual Salary: $45,200 Projected 10-Year Employment Growth: 6.5%
Private detectives and investigators
Private detectives and investigators gather, analyze, compile and report information regarding individuals or organizations to clients, or detect occurrences of unlawful acts or infractions of rules in private establishment. Other knowledge domains that are considered important for this occupation include customer and personal service and english language.
Median Annual Salary: $42,870 Projected 10-Year Employment Growth: 21.98%
Library assistants, clerical
Library assistants, clerical compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
Median Annual Salary: $23,120 Projected 10-Year Employment Growth: 11.09%
Human resources assistants
Human resources assistants compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. They may also prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons. The other knowledge domain that is considered important for this occupation is customer and personal service.
Median Annual Salary: $36,800
Management analysts
Management analysts conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. Other knowledge domains that are considered important for this occupation include administration and management, computers and electronics and customer and personal service.
Median Annual Salary: $78,160 Projected 10-Year Employment Growth: 23.87%
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