10 Key Attributes Computer, Automated Teller, And Office Machine Repairers Need To Succeed In Their Career

by Michael Davis

Wednesday, January 6, 2016

Computer, automated teller, and office machine repairers repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

The core tasks that computer, automated teller, and office machine repairers are likely to carry out include:

Converse with customers to determine details of equipment problems.
Reassemble machines after making repairs or replacing parts.
Travel to customers' stores or offices to service machines or to provide emergency repair service.
Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
Advise customers concerning equipment operation, maintenance, or programming.
Assemble machines according to specifications, using hand or power tools and measuring devices.

In order to successfully forge ahead with their careers, analysts in a survey carried out by U.S. Department of Labor (via O*NET) have marked out the following as important attributes that computer, automated teller, and office machine repairers would need. These attributes have been selected from characteristics and requirements strongly associated with the occupation. They are

Abilities: Enduring attributes of the individual that influence performance
Interests: Preferences for work environments. Occupational Interest Profiles (OIPs) are compatible with Holland's (1985, 1997) model of personality types and work environments. Six interest categories are used to describe the work environment of occupations: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. An OIP consists of six numerical scores indicating how descriptive and characteristic each work environment (or interest area) is for an occupation
Knowledge: Organized sets of principles and facts applying in general domains
Skills: These include basic skills, which are developed capacities that facilitate learning or the more rapid acquisition of knowledge. Plus cross-functional skills, which are developed capacities that facilitate performance of activities that occur across jobs
Style: Personal characteristics that can affect how well someone performs a job

We have listed out attributes which were scored 80% or more in terms of importance by the analysts.

Having a strong preference for realistic work environments. Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Attribute Type: Interests Score: 100%

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Attribute Type: Knowledge Score: 97.6%

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Attribute Type: Knowledge Score: 91.8%

Being reliable, responsible, and dependable, and fulfilling obligations.
Attribute Type: Style Score: 89.8%

Being honest and ethical.
Attribute Type: Style Score: 88.6%

Being careful about detail and thorough in completing work tasks.
Attribute Type: Style Score: 87.8%

Analyzing information and using logic to address work-related issues and problems.
Attribute Type: Style Score: 83.2%

Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Attribute Type: Style Score: 82%

Being open to change (positive or negative) and to considerable variety in the workplace.
Attribute Type: Style Score: 81.2%

A willingness to take on responsibilities and challenges.
Attribute Type: Style Score: 80.2%