Cargo and freight agents expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
The core tasks that cargo and freight agents are likely to carry out include:
- Negotiate and arrange transport of goods with shipping or freight companies.
- Notify consignees, passengers, or customers of the arrival of freight or baggage, and arrange for delivery.
- Advise clients on transportation and payment methods.
In order to successfully forge ahead with their careers, analysts in a survey carried out by U.S. Department of Labor (via O*NET) have marked out the following as important attributes that cargo and freight agents would need. These attributes have been selected from characteristics and requirements strongly associated with the occupation. They are
- Abilities: Enduring attributes of the individual that influence performance
- Interests: Preferences for work environments. Occupational Interest Profiles (OIPs) are compatible with Holland's (1985, 1997) model of personality types and work environments. Six interest categories are used to describe the work environment of occupations: Realistic, Investigative, Artistic, Social, Enterprising, and Conventional. An OIP consists of six numerical scores indicating how descriptive and characteristic each work environment (or interest area) is for an occupation
- Knowledge: Organized sets of principles and facts applying in general domains
- Skills: These include basic skills, which are developed capacities that facilitate learning or the more rapid acquisition of knowledge. Plus cross-functional skills, which are developed capacities that facilitate performance of activities that occur across jobs
- Style: Personal characteristics that can affect how well someone performs a job
We have listed out attributes which were scored 80% or more in terms of importance by the analysts.
Having a strong preference for conventional work environments. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Attribute Type: Interests Score: 90.43%
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Attribute Type: Knowledge Score: 89.4%
Being careful about detail and thorough in completing work tasks.
Attribute Type: Style Score: 86.4%
Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Attribute Type: Style Score: 84.2%
Being reliable, responsible, and dependable, and fulfilling obligations.
Attribute Type: Style Score: 82.2%
Being honest and ethical.
Attribute Type: Style Score: 82%
Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Attribute Type: Style Score: 81.2%
Having a strong preference for enterprising work environments. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Attribute Type: Interests Score: 81%
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Attribute Type: Abilities Score: 80%
The ability to communicate information and ideas in speaking so others will understand.
Attribute Type: Abilities Score: 80%
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